Dubbed the “Oscars of the Aviation Industry”, the Skytrax Awards are the global benchmark of airline excellence with over 19 million customer surveys completed worldwide by more than 104 nationalities, measuring standards across 41 key performance indicators of an airline’s frontline products and services.
AirAsia Group CEO Tony Fernandes and AirAsia Berhad CEO Aireen Omar were present to receive the awards, along with CEOs from AirAsia Group affiliates. AirAsia also flew in an Airbus A320 with special Skytrax livery to commemorate its eighth straight win in the World’s Best Low-Cost Airline category.
AirAsia is Asia’s largest low-cost carrier by passengers carried and by jet fleet. It comprises short-haul affiliates AirAsia Berhad (airline code AK), Indonesia AirAsia (QZ), Thai AirAsia (FD), Philippines AirAsia (Z2) and AirAsia India (I5), and long-haul affiliates AirAsia X (D7), Thai AirAsia X (XJ) and Indonesia AirAsia X (XT).
A pioneer in travel and technology, AirAsia offers a wide range of innovative products such as mobile app, extensive self-service options, inflight wifi, interactive travel guides, premium coffee, scrumptious inflight meals, online duty-free shopping, Premium Flex and Fly-Thru.
Fly-Thru allows guests to seamlessly connect to anywhere within AirAsia’s wide network with just one stop at Kuala Lumpur, Malaysia – Asia’s low-cost carrier hub – and other transit hubs in Thailand and Indonesia, without having to pass through immigration and with their baggage checked through to the final destination.
AirAsia operates one of the youngest fleet of Airbus A320 aircraft in the world, with an average age of 3 years across all affiliates, with firm orders for over 300 Airbus A320neo deliveries up through 2028.
In addition to its modern fleet, AirAsia boasts an extensive route network to over 100 destinations in Asia Pacific, including some 60 unique routes in the Asean region, and unmatched flight frequencies.
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